“Border Less” by Namrata Poddar
A Mumbai call center worker chases the American Dream in Border Less
Indian call centers and the young, dynamic employees who work there have become something of a pop culture touchstone over the last few decades, from the high brow (the acclaimed play Disconnect) to the lowbrow (the short lived NBC sitcom Outsourced). It’s really no wonder — with the late night hours, the high pay and possible opportunities to climb the corporate ladder — these jobs and the workers who drive them continue to shape both India's economy and the perception of India abroad.